Shipping policy

Shipping Policy

Thank you for shopping with PlexusShop! We’re dedicated to making sure your beauty and hair essentials arrive safely and on time. Please review our shipping details below.

Order Processing

  • All orders are processed within 1,3 business days after payment confirmation.

  • You’ll receive a confirmation email once your order has been placed and another when it ships, including your tracking number.

Shipping Times

We proudly ship worldwide!
Estimated delivery times:

  • USA & Canada: 7,15 business days

  • UK & Europe: 10,18 business days

  • Australia & New Zealand: 10,20 business days

  • Rest of the World: 15,25 business days

Please note: Delivery times may vary based on your location and customs processing.

Shipping Rates

  • We offer free standard shipping on all orders over $50.

  • For orders under $50, shipping rates are calculated at checkout based on your location.

Tracking Your Order

Once your order ships, you’ll receive a tracking link via email. Please allow 2,5 days for tracking information to update.

Delays & Customs

While we do our best to ensure timely delivery, occasional delays may occur due to customs, holidays, or factors beyond our control. PlexusShop is not responsible for such delays, but we’ll always help track your order and assist where possible.

 Lost or Damaged Packages

If your order arrives damaged or doesn’t arrive within the expected timeframe, please contact our support team at within 7 days of delivery. We’ll be happy to assist with a replacement or refund.

Address Accuracy

Please double-check your shipping address at checkout. PlexusShop is not responsible for orders shipped to incorrect addresses provided by customers.

Our Promise:
We’re committed to delivering your beauty and hair products with care, speed, and transparency so you can focus on looking and feeling your best.